Tyler (tyler@oneclickfix.com)

Lead sales associate — five years with One Click Fix

Originally from Bridgeport, CT, Tyler planned to go into law (in the footsteps of his father and uncle) but eventually transferred to Carnegie Mellon University for Information Technology. He has two older sisters, and still keeps in touch with his penpal from China, with whom he started corresponding in 7th grade. That’s one reason Tyler can’t quit Facebook. A gifted technician, Tyler prides himself on helping customers find the best solutions for their business or home needs.

Hobbies: Velodrome, Grand Theft Auto, collecting vintage toasters

Bucket List: Competing the Iditarod Trail Sled Dog Race in Alaska

Fun fact: Tyler competed in the Scripps National Spelling Bee

Veronica (veronica@oneclickfix.com)

Technician — 5 years with One Click Fix

Veronica’s varied background includes teaching yoga, working in a mobile dog-grooming business, and owning her own Jamba Juice franchise. She’s also proud of her IT skills and believes her diverse career has led to adaptability and creative problem-solving. Veronica holds the company record for attending the most Zoom meetings (75% of which were virtual cocktail hours with her former college roommate). If there was such a thing at One Click Fix, Veronica would get the “Best Team Spirit” award.

Hobbies: Backpacking and freestyle competitive dance

Bucket List: Backpacking across Europe like people used to do in the ‘90s

Fun Fact: Veronica worked at a llama rescue farm while a student at George Mason University

Raj (raj@oneclickfix.com)

Lead Technician — three years at One Click Fix

Raj grew up in Santa Barbara, CA, but yes, his parents are from India. No, he doesn’t like Bollywood films. Raj attended the University of Michigan where he majored in Information Science. There, he learned to like winter sports (somewhat), but admittedly spent most of the cold months reading, watching movies, and adding to his library of old-school hip-hop bootlegs.

Hobbies: Graphic novels, tropical fish, baking bread (new since COVID)

Bucket List: Driving the Autobahn in a Lamborghini Aventador

Fun Fact: Raj is an expert beat-boxer

Carla (carla@oneclickfix.com)

Office Manager — six years at One Click Fix

A native of Florida, Carla relocated to the mountains with her husband, their three daughters, six cats, two Jack Russells, and a pot-bellied pig. When she’s not coaching cheerleading or driving kids to practices, Carla also writes the newsletter for her church. She got into office management because at least the office remains more or less organized. You try keeping a house straight when there are six animals, three pre-teens and all their clothes and friends, and oh gawd the drama.

Hobbies: Zumba, scrapbooking, naps

Bucket List: Drive across the country in an RV. Preferably one with no cell reception so the kids can’t call.

Fun Fact: Carla is allergic to chocolate. Actually, that’s not fun at all.

Steven (steven@oneclickfix.com)

Technician — six months at One Click Fix

Steven is our newest employee, so it’s also his job to make the coffee and clean the restrooms. (JK.) Steven grew up in Asheville; his family has been in the area for four generations. Steven attended New York University’s acting program. He did land a few paid acting gigs and some Shakespeare in the Park roles, but mostly worked in the catering industry to support himself. Eventually, he decided to return to Asheville where he completed his degree in Information Technology and Network Management.

Hobbies: Gardening, home brewing, D&D

Bucket List: Write a sci-fi novel

Fun Fact: Steven once appeared in a commercial as a tap-dancing pineapple